The Discipline of Discernment
To say I had reservations about Neuro-Linguistic Programming (NLP) would be a massive understatement.
The first time I was introduced to some of these behavioral concepts was years ago during communication skills classes at City St George’s, University of London, where we analyzed behavioral archetypes and communication styles. At the time, I quietly pushed the material to the side and didn't give it much further thought.
For a long time, I primarily associated NLP with the more scammy corners of the self-development space—environments that frequently feel like they are preying on human vulnerability. The overly polished, hyperbolic "transformation" language always made me deeply uneasy. That entire guru-like vibe clashed fundamentally with my view of what authentic human development is or should be.
But this week in my training with Barefoot Coaching Ltd forced me to revisit some of those long-held assumptions.
When you strip away the marketing, the original intent of NLP was simple: to better understand human patterns. It was designed to observe how people think, how they communicate, how they internalize and process experiences, and how they ultimately respond to the world around them.
It isn't magic. It isn't mind control. It is simply the structured observation of patterns and human behavior. Like so many development frameworks, the tool itself may not be the problem; rather, it is the culture and manner in which it is sometimes deployed.
Separating the Tool from the Hype
To fully immerse myself in the subject over the weekend, I watched the documentary I Am Not Your Guru, featuring Tony Robbins.
Parts of the experience genuinely fascinated me—specifically the raw energy, the collective momentum, and the powerful way shared vulnerability can build an instant, visceral connection between total strangers.
Other parts, however, made me incredibly uncomfortable.
Some of the rigid masculine and feminine framing didn't resonate with me at all, and several highly orchestrated moments felt entirely too close to performance culture and toxic hype. Paradoxically, it reminded me of old stories from early tech environments where intensity, pressure, and performative excitement became part of the corporate ritual—the kind of atmosphere that makes you picture a sweat-drenched Steve Ballmer running on stage yelling "Developers!" during the early Microsoft conference era.
Still, I came away from the weekend with an important realization: sometimes a psychological concept becomes so hyper-commercialized that we completely forget to look at the valid mechanics existing underneath the noise.
The Value of Critical Thinking in Delivery and Coaching
From both a coaching and a delivery leadership perspective, this week reinforced just how vital the discipline of discernment truly is.
In fast-paced agency and tech environments, we are constantly bombarded with new management frameworks, agile iterations, and trendy team-building methodologies.
The Trap of Blind Adoption: Embracing every new trend without evaluating its systemic impact or structural safety.
The Trap of Instant Dismissal: Discarding a framework entirely because its loudest practitioners or corporate origins feel misaligned with your values.
Sometimes the deepest learning occurs when we successfully separate the core tool from the culture that formed around it. As leaders and coaches, our responsibility is to look past the performance, stay grounded in critical thinking, and extract the precise elements that genuinely support team awareness and human growth.
Have you ever completely changed your mind about a framework, concept, or methodology you initially rejected?