Asking the right question: closed vs. open questions
Sabrina Van Der Smissen Sabrina Van Der Smissen

Asking the right question: closed vs. open questions

The questions you ask as a Delivery Lead shape conversations, spark ideas, and drive projects forward. Closed questions provide quick, specific answers, while open questions invite deeper reflection and discussion. Using both effectively helps your team feel heard, take ownership, and contribute to solutions, creating a culture of collaboration and continuous improvement.

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Using empathy to navigate teams, clients, and challenges in tech
Sabrina Van Der Smissen Sabrina Van Der Smissen

Using empathy to navigate teams, clients, and challenges in tech

Empathy is one of the most valuable skills for early-career professionals in tech. By noticing how clients and teams feel, listening actively, and navigating challenges thoughtfully, you can improve project delivery, build trust, and make your work more impactful.

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One thing I wish I’d known earlier in my career in tech
Sabrina Van Der Smissen Sabrina Van Der Smissen

One thing I wish I’d known earlier in my career in tech

Mentorship can make all the difference early in a tech career. I learned lessons the hard way—starting in unconventional roles, running my own agency, and building a career from scratch. Reflecting on these experiences, I now focus on helping others navigate challenges and grow with support and guidance.

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